Privacy Policy

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data with which you can be personally identified. Detailed information on data protection can be found in the full Privacy Policy below.

Data Collection on This Website

Who is responsible for data collection on this website? Data processing on this website is carried out by the website operator. You can find their contact details in the section “Information on the Responsible Party” below.

How do we collect your data? Your data is collected when you provide it to us. This may include data entered into a contact form.

Other data is collected automatically or with your consent when you visit the website. This includes primarily technical data (e.g., browser type, operating system, or time of page access). This data is collected automatically as soon as you enter this website.

Why do we use your data? Some of the data is collected to ensure the website functions without errors. Other data may be used to analyze user behavior.

What rights do you have regarding your data? You have the right to receive information, free of charge, about the origin, recipients, and purpose of your stored personal data at any time. You also have the right to request correction or deletion of this data. If you have given consent to data processing, you can revoke it at any time for the future. Furthermore, under certain circumstances, you have the right to request restriction of the processing of your personal data. You also have the right to file a complaint with the competent supervisory authority.

You can contact us at any time with questions about data protection.

Analysis Tools and Third-Party Tools

Your browsing behavior may be statistically evaluated when visiting this website. This is mainly done with analytics programs. Details can be found in the full Privacy Policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the servers of the host. This may include, in particular, IP addresses, contact inquiries, metadata and communication data, contract data, contact details, names, website access data, and other data generated via a website.

The use of the host is based on Article 6(1)(b) GDPR (processing for the performance of a contract) and Article 6(1)(f) GDPR (legitimate interest in the secure, fast, and efficient provision of our online services).

Our host will process your data only to the extent necessary to fulfill its service obligations and follow our instructions regarding this data.

We use the following host: Strato AG
Pascalstraße 10
10587 Berlin, Germany

Conclusion of a Data Processing Agreement

To ensure data protection-compliant processing, we have concluded a data processing agreement with our hosting provider.

 

3. General Notes and Mandatory Information

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various pieces of personal data are collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmission over the Internet (e.g., communication by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the Responsible Party

The responsible party for data processing on this website is:

Angelika Neumann
Tannenweg 6
94486 Osterhofen
Germany

Phone: +49 (0) 170 2155022
Email: info@angelikaneumann.de

The responsible party is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Storage Duration

Unless a more specific storage period has been stated in this privacy policy, your personal data will remain with us until the purpose for the data processing ceases to apply. If you request deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will take place after these reasons cease to apply.

Note on Data Transfer to the USA

This website uses tools from companies based in the USA. When these tools are active, your personal data may be transferred to the servers of these companies in the USA.

We point out that the USA is not considered a safe third country in the sense of EU data protection law. US companies are obligated to hand over personal data to security authorities without you being able to take legal action. Therefore, it cannot be ruled out that US authorities (e.g., intelligence agencies) may process, evaluate, and permanently store your data located on US servers for monitoring purposes. We have no influence over these processing activities.

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent that you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and to Direct Advertising (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ARTICLE 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA. THIS ALSO APPLIES TO ANY PROFILING BASED ON THESE PROVISIONS.
The respective legal basis for processing can be found in this privacy policy. If you object, we will no longer process your affected personal data unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights, and freedoms, or the processing serves the establishment, exercise, or defense of legal claims (objection pursuant to Article 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS ASSOCIATED WITH SUCH DIRECT MARKETING.
If you object, your personal data will no longer be used for direct marketing purposes (objection pursuant to Article 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of a breach of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint exists without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to receive data that we process automatically on the basis of your consent or in fulfillment of a contract, in a commonly used, machine-readable format. You also have the right to have this data transmitted directly to another controller, where technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content (such as orders or inquiries you send to us), this website uses SSL or TLS encryption. You can recognize an encrypted connection by the browser address line changing from “http://” to “https://” and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Right to Access, Erasure, and Rectification

Within the scope of applicable legal provisions, you have the right to access your stored personal data, its origin and recipients, and the purpose of the data processing at any time, free of charge. You also have the right to request the rectification or erasure of this data. For this and any other questions about personal data, you can contact us at any time.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. You may contact us at any time for this purpose. The right to restriction applies in the following cases:

  • If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

  • If the processing of your personal data was/is unlawful, you may request the restriction of data processing instead of deletion.

  • If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you may request the restriction of processing instead of deletion.

  • If you have filed an objection pursuant to Article 21(1) GDPR, a balance must be struck between your interests and ours. Until it is determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may – apart from its storage – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

4. Data Collection on This Website

Cookies

Our websites use so-called “cookies.” Cookies are small text files and do not harm your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit. Persistent cookies remain stored on your device until you delete them yourself or your browser deletes them automatically.

In some cases, cookies from third-party companies may also be stored on your device when you enter our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies are used to analyze user behavior or display advertising.

Cookies that are required to carry out electronic communication processes (necessary cookies), to provide certain functions you desire (functional cookies, e.g., for the shopping cart), or to optimize the website (e.g., cookies to measure the web audience) are stored on the basis of Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the respective cookies is based exclusively on this consent (Art. 6(1)(a) GDPR); consent can be revoked at any time.

You can set your browser to inform you about the setting of cookies and to allow cookies only in individual cases, to exclude the acceptance of cookies for specific cases or in general, and to enable the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Where cookies are used by third-party companies or for analysis purposes, we will inform you separately within this privacy policy and, if necessary, request your consent.

Contact by Email, Telephone, or Fax

If you contact us by email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR), if it has been requested.

The data you send to us via contact inquiries will remain with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

5. Newsletter

Newsletter Data

If you would like to receive the newsletter offered on this website, we require an email address from you as well as information that allows us to verify that you are the owner of the email address provided and that you agree to receive the newsletter. No further data is collected, or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of the data entered into the newsletter subscription form is based exclusively on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to the storage of data, the email address, and its use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you provide for the purpose of receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe from the newsletter and will be deleted from the newsletter distribution list after you unsubscribe or after the purpose no longer applies. We reserve the right to delete or block email addresses from our newsletter distribution list at our own discretion within the scope of our legitimate interest according to Art. 6(1)(f) GDPR.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements for the sending of newsletters (legitimate interest in the sense of Art. 6(1)(f) GDPR). Blacklist storage is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

MailChimp

This website uses the services of MailChimp for sending newsletters. The provider is Rocket Science Group LLC, 675 Ponce De Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA.

MailChimp is a service that helps organize and analyze the distribution of newsletters. When you enter data for the purpose of receiving newsletters (e.g., your email address), it is stored on MailChimp’s servers in the USA.

With the help of MailChimp, we can analyze our newsletter campaigns. When you open an email sent with MailChimp, a file contained in the email (called a web beacon) connects to MailChimp’s servers in the USA. This allows us to determine whether a newsletter message has been opened and which links were clicked, if any. Technical information is also collected (e.g., time of retrieval, IP address, browser type, and operating system). This information cannot be assigned to the respective newsletter recipient and is used solely for statistical analysis of newsletter campaigns. The results of these analyses can be used to better tailor future newsletters to the interests of the recipients.

If you do not want your data to be analyzed by MailChimp, you must unsubscribe from the newsletter. For this purpose, we provide a link in every newsletter message.

Data processing is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time by unsubscribing from the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us or the newsletter service provider until you unsubscribe and will be deleted from the newsletter distribution list after you unsubscribe. Data that has been stored for other purposes remains unaffected.

The data transfer to the USA is based on the EU Commission’s standard contractual clauses. Details can be found here:
https://mailchimp.com/eu-us-data-transfer-statement/
https://mailchimp.com/legal/data-processing-addendum/#Annex_C_-_Standard_Contractual_Clauses

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements for the sending of newsletters (legitimate interest in the sense of Art. 6(1)(f) GDPR). Blacklist storage is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

More information can be found in MailChimp’s privacy policy:
https://mailchimp.com/legal/terms/

Conclusion of a Data Processing Agreement

We have entered into a so-called “Data Processing Agreement” with MailChimp in which we oblige MailChimp to protect our customers’ data and not to disclose it to third parties.

Brevo

This website uses Brevo (formerly Sendinblue) for sending newsletters. The provider is Sendinblue GmbH, Köpenicker Straße 126, 10179 Berlin, Germany.

Brevo is a service that helps organize and analyze the distribution of newsletters. The data you enter for the purpose of receiving newsletters is stored on Brevo’s servers in Germany.

Data Analysis by Brevo

With the help of Brevo, we can analyze our newsletter campaigns. For example, we can see whether a newsletter message was opened and which links were clicked. This allows us to determine, among other things, which links are clicked particularly often.

We can also recognize whether certain predefined actions were performed after opening/clicking (conversion rate). This enables us to understand whether you made a purchase after clicking the newsletter.

Brevo also allows us to divide newsletter recipients into different categories (“clusters”). This enables us to better adapt the newsletters to the respective target groups.

If you do not want your data to be analyzed by Brevo, you must unsubscribe from the newsletter. We provide a corresponding link in every newsletter message.

Detailed information on the features of Brevo can be found at:
https://de.brevo.com/newsletter-software/

Legal Basis

The processing of data is based on your consent (Art. 6(1)(a) GDPR). You can revoke this consent at any time. The legality of the data processing already carried out remains unaffected by the revocation.

Storage Duration

The data you provide for receiving the newsletter will be stored by us or the newsletter service provider until you unsubscribe and will be deleted from the newsletter distribution list after you unsubscribe. Data stored for other purposes remains unaffected.

After you unsubscribe from the newsletter distribution list, your email address may be stored in a blacklist to prevent future mailings. The data from the blacklist will only be used for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements for the sending of newsletters (legitimate interest in the sense of Art. 6(1)(f) GDPR). Blacklist storage is not time-limited. You may object to the storage if your interests outweigh our legitimate interest.

Further information can be found in Brevo’s privacy policy:
https://de.brevo.com/datenschutz-uebersicht/

6. Plugins and Tools

YouTube

This website integrates videos from the YouTube platform. The provider of this platform is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

When you visit one of our pages that includes a YouTube video, a connection to YouTube’s servers is established. In doing so, the YouTube server is informed which of our pages you have visited.

Additionally, YouTube may store various cookies on your device or use similar recognition technologies (e.g., device fingerprinting). In this way, YouTube can obtain information about visitors to this website. Among other things, this information is used to collect video statistics, improve user-friendliness, and prevent fraud.

If you are logged into your YouTube account, you allow YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

The use of YouTube is in the interest of presenting our online offerings in an appealing manner. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, processing is based exclusively on Art. 6(1)(a) GDPR; consent can be revoked at any time.

Further information on how user data is handled can be found in YouTube’s privacy policy at:
https://policies.google.com/privacy?hl=en

7. eCommerce and Payment Providers

Processing of Customer and Contract Data

We collect, process, and use personal data only to the extent necessary for the establishment, content, or modification of the legal relationship (inventory data). This is done on the basis of Art. 6(1)(b) GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

We collect, process, and use personal data concerning the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill them for it.

The customer data collected will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Payment Services

We integrate payment services from third-party companies on our website. When you make a purchase with us, your payment data (e.g., name, payment amount, bank account details, credit card number) is processed by the payment service provider for the purpose of payment processing. For these transactions, the respective providers’ terms and data protection notices apply.

The use of payment service providers is based on Art. 6(1)(b) GDPR (contract processing) and in the interest of a smooth, convenient, and secure payment process (Art. 6(1)(f) GDPR). Where consent is requested for certain actions, the processing is based on Art. 6(1)(a) GDPR; consent can be revoked at any time.

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A.,
22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).

The data transfer to the USA is based on the EU Commission’s standard contractual clauses.
Details can be found here:
https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full
https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Stripe

For customers within the EU, the provider is Stripe Payments Europe, Ltd.,
1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).

The data transfer to the USA is based on the EU Commission’s standard contractual clauses.
Details can be found here:
https://stripe.com/de/privacy
https://stripe.com/de/guides/general-data-protection-regulation

Digistore24

Some of our products, services, and content are offered via Digistore24 as a reseller.
The provider and contractual partner is Digistore24 GmbH,
St.-Godehard-Straße 32, 31139 Hildesheim, Germany.

Which data Digistore24 collects and processes during a website visit is determined by Digistore24 as the controller.
Further information can be found in Digistore24’s privacy policy:
https://www.digistore24.com/dataschutz

8. Audio and Video Conferencing

Data Processing

To communicate with our customers, we use online conference tools. The specific tools we use are listed below.

When you communicate with us via video or audio conferencing over the internet, your personal data is collected and processed by us and the provider of the respective conferencing tool.

The conferencing tools collect all data that you provide or use to use the tools (email address and/or phone number). Additionally, the tools process the duration of the conference, start and end times (timestamps), number of participants, and other “contextual information” related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data required for handling the online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded, or otherwise made available within the tool, it is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, voicemails, uploaded photos and videos, files, whiteboards, and other information shared while using the service.

Please note that we do not have full influence on the data processing operations of the tools used. Our options depend largely on the corporate policies of the respective provider. For detailed information on data processing by the conference tools, please refer to the privacy policies of the respective tools used, which we list below.

Purpose and Legal Basis

The conference tools are used to communicate with prospective or existing contractual partners or to offer certain services to our customers (Art. 6(1)(b) GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6(1)(f) GDPR). If consent has been requested, the use of the respective tools is based on this consent (Art. 6(1)(a) GDPR); the consent can be revoked at any time with effect for the future.

Storage Duration

The data directly collected by us via the video and conferencing tools is deleted from our systems as soon as you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies. Stored cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no influence on the storage duration of your data that is stored by the operators of the conferencing tools for their own purposes. For details, please refer directly to the privacy policies of the respective conferencing tool providers.

Conference Tools We Use

Zoom

We use Zoom. The provider of this service is Zoom Communications Inc.,
55 Almaden Boulevard, 6th Floor, San Jose, CA 95113, USA.

Details on data processing can be found in Zoom’s privacy policy:
https://zoom.us/de-de/privacy.html

The data transfer to the USA is based on the EU Commission’s standard contractual clauses.
Details can be found here:
https://zoom.us/de-de/privacy.html

9. Website Analytics with Independent Analytics

To analyze and improve our website, we use the privacy-friendly analytics tool Independent Analytics. This plugin works without cookies and does not store any personal data.

Only anonymized information is recorded, such as:

  • visited pages

  • referrers (origin of visits)

  • duration and timing of visits

  • device type and browser (without specific device identification)

  • anonymized IP address (not stored)

The processing is based on our legitimate interest pursuant to Art. 6(1)(f) GDPR, which is to make our offering user-friendly and relevant.

No data is passed on to third parties.